How Can Patient Check In Kiosks Help Revenue Collection?
Probably the most crucial challenges with regards to revenue collection is managing patient payments. Co-pay collection from patients can often be troublesome and so on a normal requires over 3 billing statements prior to the outstanding amount will be paid completely. With insurance firms shifting increasingly more in the costs towards patients, the percentage of co-pays has seen a significant increase. It thus becomes even more difficult to get outstanding payments which impacts revenue collection adversely. Patient check in kiosks offer viable opportinity for lowering outstanding payments and improving revenue collection; read on to get more info.
Patient Sign in Kiosks and their influence on revenue collection
Were you aware that most of the patient debts are paid either via cheques or card payments whether it be either at the time of service or after finding the statements? Patient book kiosks provide you with the path for the most common medium of payment – card payments!
· Complete Registration is completed prior to appointment
Electronic kiosks enable an easy registration process and give scope for capturing all the details in the patient including insurance details. Preregistration when done well in advance permits verification of the insurance related details along with the eligibility for claims to ensure self pay or co-pay collections can be produced ahead of time or before service.
· Collection of part payments during period of service
Patient book kiosks permit the patients to pay outstanding balances and give the co-pay dues for your service beforehand in an attempt to prevent defaults. These kiosks are mounted with card readers and therefore allow the patient pay during the time of book thus easing the admin staff’s work. Also, they eliminate the dependence on patients to stand in queues to submit forms making their payments.
· Enable proper data capture thus minimising difficulties with insurance claims
Register kiosks make certain that data captured applies and verified against the system. Also, these kiosks let the patients to work with electronic signatures to sign the consent as well as other requisite forms thus ruling out compliance issues. These consequently lower the proportion of claim rejections.
Methods are integrated with all the backend machinery also and therefore once a payment is done via these kiosks; they get reflected with the backend as well. Some automated patient sign in systems enable complete patient tracking until check-out, thus ensuring proper follow-up on the appointments and visit schedules in addition to payment tracking.